Support
Short answers to the things people actually ask. If yours is not here, the last one tells you how to reach a person.
How do I restore my purchase on a new phone?
Open Tallymark, go to Settings, and tap Restore Purchases. As long as you are signed in to the same App Store or Google account you bought with, Pro and Organizer come back at no charge. Non-consumable purchases restore for free, for good.
How do I back up or move my games?
Tallymark exports everything to a single JSON file. In Settings, choose Export, then save the file to your files app, a cloud drive, or an email to yourself. To move to a new phone, install Tallymark there and use Import. The file is plain text you can keep as long as you like.
How does the round-robin stay fair?
The Organizer builds the schedule so playing time and partners even out across the night. It balances who sits out each round and who plays with whom, then shows you a fairness readout so you can check it yourself. Drop a player mid-session and the finished rounds stay put while it rebuilds the rest.
How do I reset a game and start over?
Open the game and use Reset to clear the score while keeping your players and settings. To scrap everything, start a new game from the home screen. Editing a past round is a different thing: fix the round in the history and every later score recomputes on its own.
Do I need an account or a connection?
No to both. Tallymark has no accounts and no sign-in, and it runs in airplane mode. Nothing you score leaves your phone.
How do I reach a human?
Email [email protected] and a person will read it. Tell us your device and what happened, and we will help.
Still stuck?
Email us and we will get back to you. [email protected]